01
Capture.
more service demand
Give customers a reliable path to the workshop even when your team is busy.
AI voice contact centre for dealerships
Zenith CC is an AI voice agent for car dealerships. Answer service calls 24/7, book appointments, run outbound campaigns and keep every customer conversation connected to dealership-ready reporting.
Our clients
Trusted by dealership teams that want fewer missed opportunities.
Why Zenith
Built to help dealerships do more with the customers they already have.
Three outcomes that compound: more demand in, less admin in the middle, more revenue back.
02
Reduce.
front-desk admin
Let AI collect details, structure handovers and keep follow-up moving.
03
Recover.
missed revenue
Bring overdue services, callbacks and unscheduled customers back into the pipeline.
Customer demand, follow-up and reporting. One workspace.
Zenith CC brings customer contact, campaigns and performance insight together, so service teams know what happened, what matters and what to do next.
Operations command centre
See customer conversations, booking intent, team ownership and next actions in one place.
Wednesday, May 27
Welcome back, James
Total calls
25,079
Today 298
Bookings made
1,655
Today 27
Success rate
53.4%
Today 61.4%
Conversations (3,098 total)
FiltersInbound 2,876Outbound 222
CustomerIntentOutcomeTime
Maya Evans
James Parker
Amira Shah
Daniel Reed
Sophie Turner
Oliver Grant
Dealership reporting built in
Understand demand, outcomes and the opportunities your team can recover.
Reports
Demo dataWeek
Start date
20/05/2026
End date
27/05/2026
Dealerships
All dealerships
Total calls
2,876
↗ 12%
Bookings
394
↗ 9%
Success
64.0%
↗ 7%
Campaigns that bring customers back
Turn overdue services and callbacks into structured, measurable outreach.
Service recovery
Overdue MOT · BMW & MINI
ME195 enrolledDemo data
Booked
21
Message
128
Call
46
Live · converting
16.4% book rateWhat Zenith handles
Built around the customer moments that drive service revenue.
From the first inbound call to proactive service follow-up, Zenith CC helps dealerships capture, convert and understand more customer demand.
24/7 inbound voice AI
Capture demand when staff are busy, after hours or already helping customers in the dealership.
Smart service booking
Collect the right details and guide customers toward appointments your team can confidently fulfil.
Outbound campaigns
Bring overdue service customers, callbacks and reactivation lists back into the workshop pipeline.
Conversation intelligence
Give managers and advisors clean visibility into customer intent, history and required follow-up.
Reports and AI insights
Understand what is driving bookings, where customers drop off and how each dealership is improving.
Client CRM and SMS
Keep customer profiles, vehicle context and follow-up activity close to every service conversation.
DMS-aware workflows
Keep customer contact connected to the dealership systems your service department already relies on.
Operational controls
Support staff ownership, dealership settings and escalation paths when a human needs to step in.
Integrations
Connected to the systems dealerships already run on.
Zenith CC is designed to sit close to your DMS, scheduling and telephony stack, turning customer conversations into outcomes your team can act on.
Revolution DMS
Dealership management system workflows.
Tune DMS
Operational service data connectivity.
X-Time
Scheduling and service experience integration.
What changes with Zenith
Zenith CC gives your service team the coverage and visibility you need. Calls are captured, bookings are clear, and managers can see what is happening without digging through call logs.
Built for modern dealership contact centres
FAQ
Common questions
What can Zenith CC’s dealership AI voice agent handle?
Zenith CC handles common service enquiries, collects customer and vehicle details, supports appointment booking and records the outcome. When a request needs human judgement, it passes the relevant context to your team.
Can Zenith CC make inbound and outbound dealership calls?
Yes. Zenith CC supports inbound service calls as well as outbound campaigns for overdue servicing, recalls, callbacks and customer reactivation.
Which dealership systems does Zenith CC integrate with?
Zenith CC works with Revolution DMS, Tune DMS and X-Time, connecting voice conversations with dealership scheduling and operational workflows.
What happens when a caller needs a dealership team member?
Zenith CC captures the customer’s request and conversation context, then follows the dealership’s configured escalation path so the right person can take over.
What can dealership managers see in Zenith CC?
Managers can review conversations, customer intent, booking outcomes, follow-up requirements and operational reports without working through raw call logs.
Help more customers reach the workshop without adding more admin.
Start with better call handling, add proactive follow-up and give your team a clearer view of every customer opportunity.